Refund & Returns Policy

Last Updated: August 7, 2026

At Slay Skin Organics, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

Eligibility for Returns

You may return eligible items within [14/30] days of receiving your order, provided that:

• The item is unused and in its original condition.
• The item is returned in its original packaging.
• Proof of purchase (order number or receipt) is provided.

Non-Returnable Items

The following items cannot be returned unless they are faulty or damaged:

• Gift cards
• Digital products or downloadable content
• Personalized or custom-made items
• Perishable goods
• Clearance or final sale items

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within [48 hours/7 days] of delivery. Include your order number and clear photos of the item and packaging.

Refunds

Once we receive and inspect your return, we will notify you of the outcome.

If approved:

• Refunds will be issued to the original payment method.
• Processing typically takes 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was sent.
• The item is defective or damaged.

We recommend using a tracked shipping service.

Exchanges

We only replace items that are defective, damaged, or incorrect. Contact us to arrange an exchange.

How to Request a Return

Please contact us with:

• Your order number
• Your full name
• Reason for the return
• Photos (if applicable)

Email: info@slayskinbeauty.com

Phone: 876-365-0933